Privacy Policy

1. Introduction

TMG.ai ("we", "our", "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website, use our services or communicate with us.

2. Information We Collect

We may collect the following types of information:

• Personal information: Name, email address, phone number, business name and job title when you book a call, fill in a form or contact us.
• Usage data: Information about how you use our website, including pages visited, time spent on pages, click patterns and referring URLs.
• Device information: IP address, browser type, operating system and device identifiers.
• Cookies and tracking technologies: See our Cookie Policy for details.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain and improve our services
• Respond to your enquiries and schedule calls
• Send you relevant updates about our services (with your consent)
• Analyse website usage to improve user experience
• Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you.
• Legitimate interest: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights.

5. Data Sharing

We do not sell, trade or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our website and delivering our services (e.g. scheduling platforms, analytics providers). All third parties are contractually obligated to keep your data secure and confidential.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

TMG.ai
Email: hello@tmg.ai